NEW DELHI: India's largest mobile service provider Bharti Airtel has earned the dubious distinction of being the company facing the largest number of consumer complaints, according to latest government data.
As per the latest data available with the National Consumer Helpline (NCH), as many as 2001 complaint calls were received against Bharti Airtel between March 2010 and February 2011.
This was highest number of complaints against a single company, followed by state-owned telecom major BSNL (1986 complaints), PSU giant Indian Oil (1940), Anil Ambani-led telecom firm Reliance Communications (1792) and Nokia India (1616).
Other companies in the top-ten list in terms of number of complaints included Samsung India (1560), SBI (912), BPCL (872), LIC (626) and ICICI Bank (569).
NCH is a public service project of the Consumer Affairs Ministry run by Delhi University and has been functional since March 2005.
It helps consumers in dealing with problems related to defective products, deficiency in services and unfair trade practices.
As per the latest data available with the National Consumer Helpline (NCH), as many as 2001 complaint calls were received against Bharti Airtel between March 2010 and February 2011.
This was highest number of complaints against a single company, followed by state-owned telecom major BSNL (1986 complaints), PSU giant Indian Oil (1940), Anil Ambani-led telecom firm Reliance Communications (1792) and Nokia India (1616).
Other companies in the top-ten list in terms of number of complaints included Samsung India (1560), SBI (912), BPCL (872), LIC (626) and ICICI Bank (569).
NCH is a public service project of the Consumer Affairs Ministry run by Delhi University and has been functional since March 2005.
It helps consumers in dealing with problems related to defective products, deficiency in services and unfair trade practices.
