In Krishnagar SSA, there is no impact found for the declared “Customer Delight Month”. The office & its culture is being continued as it was. No sign of shining of BSNL service in these SSA. Only the meeting and gathering can not perform the “ CUSTOMER DELIGHT MONTH”. The employees are particularly not aware of the fact and the Agenda of CUSTOMER DELIGHT MONTH should come from the soule & morale. Do you find any deviation from existing regularity and accountability after “Customer Delight Month” in these SSA? No, nothing. But we the Direct Recruit TTAs, the inherent character of BSNL and the Backbone of BSNL are complishing our job & duty. Not only that our DRTTA friends are aware of the crisis of BSNL and they are devoting their full in the service of BSNL. We , the DRTTAs are serving not for a month but for the whole time. To save BSNL , we should delight customer for the whole time not for a month.
