we were invited by GM in the all union association meeting with GM/krishnagar and DS amit khan attended the meeting. All the unions of this SSA attended also. we from SNATTA proposed the following:
Expenditure reduction:
1) dismantle or cut up AC machines which are unnecessary. it will reduce the electric bill and maintenance expenditure.
2) properly maintain the logbook for diesel consumption & load shedding
3) closing of exchanges below 50 connections
4) exchange deloading
5) proper utilisation of cars
6) proper & routine checking of power plant etc.
7) batteries installation and maintenace logbook follow up
development:
1) increase no of PCMs to the DSLAMs phase wise
2) BTS maintenance properly
3) a SSA level unit may be created under the direct control of GM to follow up the all sorts of complain booked by customer.
4) maintain Laese CKT customer complain register separately.
5) alternate route creation for high profile customer based area
6) engage all sorts of employess( directly/indirectly) to promote our business
7) proper marketing of our products.
8) etc.
however GM took the points with concentration and lastly urged to be accountable in every respect and told that mobile service in this SSA is improved than previous traffic record. one alternate route under process, and appreciates for our comments and also requested unions /associations to care more for BSNL. one more thing again GM told for looking after arrangement to DRTTAs and we have also placed our opinion for the same.
AS all the union leaders were pesent , DS also urged all the union /associations to move a whole for the development work.......
Expenditure reduction:
1) dismantle or cut up AC machines which are unnecessary. it will reduce the electric bill and maintenance expenditure.
2) properly maintain the logbook for diesel consumption & load shedding
3) closing of exchanges below 50 connections
4) exchange deloading
5) proper utilisation of cars
6) proper & routine checking of power plant etc.
7) batteries installation and maintenace logbook follow up
development:
1) increase no of PCMs to the DSLAMs phase wise
2) BTS maintenance properly
3) a SSA level unit may be created under the direct control of GM to follow up the all sorts of complain booked by customer.
4) maintain Laese CKT customer complain register separately.
5) alternate route creation for high profile customer based area
6) engage all sorts of employess( directly/indirectly) to promote our business
7) proper marketing of our products.
8) etc.
however GM took the points with concentration and lastly urged to be accountable in every respect and told that mobile service in this SSA is improved than previous traffic record. one alternate route under process, and appreciates for our comments and also requested unions /associations to care more for BSNL. one more thing again GM told for looking after arrangement to DRTTAs and we have also placed our opinion for the same.
AS all the union leaders were pesent , DS also urged all the union /associations to move a whole for the development work.......